Closing the Gap: How to deliver better care and customer satisfaction through targeted quality improvement and member engagement

Improve care gap closure through targeted quality improvement and member engagement

Download our Closing the Gap eBook

Closing gaps in your members’ care improves overall consumer satisfaction in addition to HEDIS® and Star Ratings outcomes. But reaching members at the right time with the right message remains one of the greatest challenges for all health plans.

In our new eBook, learn how to improve care gap identification and closure, with a specific focus on:

  • Improving cervical cancer and osteoporosis prevention
  • Taking preventative measures for better heart health
  • Driving better colorectal cancer screening rates
  • Performing better outreach to underserved communities
  • Overcoming barriers to engaging with male members


Start the conversation with Cotiviti

Interested in improving member care with better quality and member engagement solutions? We’ll connect you with our experts.

Request a demo or follow-up by clicking here.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

Catch up on our “Closing the Gap” series

Our monthly blog series offers practical solutions to closing care gaps for your members through better quality measurement and personalized consumer engagement. Read on and discover your path to better healthcare outcomes.