Health plans should stay constantly vigilant for different ways to improve communications with members and providers for better care and better outcomes. Optimizing quality improvement and member engagement in tandem may sound overwhelming, but breaking it into different areas of focus can help plans to deliver the right message at the right time and in the right format.

In this new eBook, we explore three key focus areas for improving member satisfaction as well as HEDIS^® and Star Ratings:

• Improving minority mental health for more equitable care
• Boosting immunization rates with better preventative care
• Driving better cardiovascular health with a multistep approach

Looking for more?

Our previous eBook tackles care gap identification and closure with a specific focus on these topics and more:

• Improving cervical cancer and osteoporosis prevention
• Performing better outreach to underserved communities
• Driving better colorectal cancer screening rates

Start the conversation with Cotiviti

Interested in improving member care with better quality and member engagement solutions? We’ll connect you with our experts.

Request a demo or follow-up by clicking here.

HEDIS^® is a registered trademark of the National Committee for Quality Assurance (NCQA).